Refund Policy
Thank you for choosing ZedQPro for your digital marketing needs. We strive to deliver exceptional services and ensure your satisfaction. Please review our refund policy outlined below:
Service Opt-In
Once you have opted for our digital marketing services, including but not limited to SEO, SMM (Social Media Marketing), SEM (Search Engine Marketing), Website Development, and Branding, refunds are generally not provided. This policy is in place due to the nature of the services offered, which involve time, resources, and expertise dedicated to each client’s specific needs.
Social Media Advertising
For services involving social media advertising (SMM), please note that the minimum amount required for ad spend on platforms like Facebook, Instagram, Google Ads, etc., is determined by the respective platform companies. Our agency does not have control over these minimum spending requirements set by the platforms.
Cancellation of Services
In the event that you wish to cancel your services before the commencement of the agreed-upon work, please contact us immediately. Depending on the stage of the project and any costs incurred, a partial refund may be considered at our discretion.
Quality Assurance
If you are dissatisfied with the quality of our services or have encountered issues, please reach out to our customer support team promptly. We will assess the situation and work towards a resolution or potential refund, if applicable.
Refund Eligibility
Refunds, if approved, will be issued using the original method of payment. Please note that refunds may take time to process and appear in your account.
Contact Us
If you have any questions about our refund policy or require further clarification, please contact our customer support team at [email protected].
Note
This refund policy is subject to change without prior notice. By engaging with our services, you acknowledge and agree to the terms outlined in this policy.